To run Rapid Photo Downloader under WSLg on Windows 11, using the Windows Subsystem for Linux Preview from the Microsoft Store is strongly recommended. Using the version of WSL that comes installed with Windows 11 can cause severe usability issues while running programs like Rapid Photo Downloader. Read the documentation on Rapid Photo Downloader and WSL on the program website.
Rapid Photo Downloader 0.9.27b2 is the minimum version required to work with Python 3.10. Earlier versions will not run properly, or more commonly will not run at all. Using 0.9.30 or newer is strongly recommended.
PyQt5 5.15.6 is the minimum version required to work with Python 3.10. If an older version is installed, Rapid Photo Downloader will run, but thumbnails will not be generated.
Rapid Photo Downloader 0.9.19 introduced support for HEIF / HEIC files. The documentation goes into details.
Version 0.9.19 also introduced much improved support for high resolution displays. Consult the documentation to learn more.
If thumbnailing fails to finish but no error is reported, that could indicate Exiv2 has crashed. See the documentation for how to resolve the problem:
Canon’s latest RAW file format CR3 is supported on systems that have ExifTool 10.87 or newer. Some Linux distributions ship an older version of ExifTool. If you need to, it is fortunately easy to install ExifTool yourself.
On some systems, Rapid Photo Downloader cannot use gstreamer to generate video thumbnails for all common video files. Install the good and libav plugins for gstreamer to solve this problem. In Debian and Ubuntu-like systems, the packages are gstreamer1.0-libav gstreamer1.0-plugins-good On Fedora, the packages are gstreamer1-plugins-good and gstreamer1-libav. Fedora users can enable the rpmfusion.org free repository to be able to install gstreamer1-libav.